Salesforce is a great tool and easy to use. But scratch the surface a little, and you will find that it is a very complex system. The fact that Salesforce is customizable means no instance of Salesforce is equal, resulting in challenging testing environments. Hence, a legacy approach toward Salesforce testing is time-consuming, can result in errors, and will prove very costly in the long run.

Test automation is a more flexible, accurate, and scalable approach to testing the various facets of the Salesforce ecosystem. It enables users to automate repetitive testing tasks and increase their test coverage, thus accelerating the testing process. It is an excellent route for any organization where Salesforce is the key facilitator of customer relationships, sales, and marketing.

But an important question should be answered before you choose a testing tool, “Why?”

If your testers want more test coverage, achieve accelerated detection of functional and UI defects, and reduce the time taken for Salesforce testing, then automation is the way forward. Automation also makes sense if you follow a CI process or want to speed up deployment timelines.

There is also the possibility of an organization having a lean testing team whose productivity needs to be increased without increasing the team size. In this case, bolstering the testing effort with a good automation tool pays rich dividends. Once a decision has been taken to go the automation way for Salesforce testing, you must look for the right tool. But not all testing tools are built equal.

You can only leverage the benefits of automation testing for Salesforce if you choose the right tool.  Here are some of the qualities you should look for:

• Serving Different Stakeholders
  ‍Choose a tool whose aim is to ensure that it can serve the needs of different stakeholders. For example, a software tester can leverage the tool to ensure the CRM, its customizations, and integrations work without a hitch. The tool should also enable the developer to easily conduct all necessary tests including, regression, functional and more. And lastly, the business stakeholders should also be able to use the tool to ensure that the product quality from all angles is top-notch.
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• Codeless Testing
  ‍Automated testing is good, but codeless automation testing for Salesforce is even better. Your testers will not spend time building automated test scripts, which frees up valuable time that can be spent on other testing aspects, e.g., exploratory testing. The codeless testing approach also allows Salesforce stakeholders with extensive knowledge of the CRM, but little or no coding experience, to be a part of the testing process early in the development life cycle.

  This can speed up the development cycle, resulting in better and more meaningful QA.
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• Advanced AI-enabled Technology
  ‍Choose a tool that uses advanced AI-enabled technology and can make testing smoother and more result oriented. When it comes to Salesforce testing, or any other testing for that matter, test flakiness or brittleness is a big problem. Testers spend a lot of time refactoring/modifying, and maintaining scripts. In case testers encounter a script break or an alteration (e.g., a change in any locator value), the tool should be able to reference the base functionality and provide testers with numerous locator types and values that can be used to return to base functionality.
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• Scalability
  ‍Look for scalability in the tool, as it needs to keep up with your increasing business demands. The tool should offer testing for web, mobile, API, and business processes and should be integrated with a comprehensive test infrastructure.

  There is a chance that your company would be using different point products for testing, and a move to test automation should ensure that a single platform can deliver the functionalities of multiple tools. More importantly, you should be able to scale the testing capacity up or down as per your needs. The focus should be on improving test coverage with lower TCO.
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• Smooth Alignment with Existing Tech Stack
  ‍A tool should easily fit your existing IT ecosystem, rather than the ecosystem trying to fit the tool. It should connect smoothly with your defect management, continuous integration, and collaboration tools. The idea here is to ensure that your company shifts to a development paradigm backed by a continuous Salesforce testing methodology that is easy to implement and optimize.
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The Ideal Choice
‍Qyrus is a codeless-automated testing tool for Salesforce that helps organizations deliver high-quality Salesforce applications and ensure the Salesforce ecosystem functions seamlessly, irrespective of the configurations and customizations. It offers codeless, self-healing, and predictive test automation to reduce repetitive dependencies across the Salesforce testing lifecycle, minimizes human error, and cuts operating and testing costs.

The right test automation platform helps maximize the potential of Salesforce. Qyrus drives the implementation of a robust testing strategy across web, mobile, and API to optimize Salesforce ROI, underpinned by reliability and seamless functionality.